Successful Stretch Role with Stretch Goals
Petroleum Pipeline Company
One of the largest regions of a natural gas distribution company promoted a high potential manager into the top regional leadership position. This executive was charged with leading a seasoned management team through rapid and dramatic change in the organization, while overcoming the transition from peer to leader.
This team was charged with leading through significant change, including:
Broadening the span of control of all levels of management and leadership
Transitioning to a virtual workforce and reducing physical office locations
Rolling out technology to improve all key operations
Driving record improvements in efficiency and key metrics
Aligned Leadership Group was engaged to ensure the success of the largest and most profitable region by coaching the newly promoted leader and facilitating team performance of the leadership team. The work included:
Ongoing coaching and feedback for the regional leader
Quarterly team performance sessions with the leadership team
Leadership Assessments to improve communication and self awareness
Identification of unique strengths of each leader
Models and agreements for addressing conflict, improving collaboration, and group problem solving
Gain clarity of vision, assess current state, identify gaps and strategies for organizational improvement
Improvement initiatives identified, teams formed, and ownership assigned for each leader
The results of Aligned Leadership Group's work included:
Conflict Resolution - the team addressed and resolved conflict. There were no "taboo" subjects.
Reduction of silos -the success of the region came first, before specific territory needs
Commitment to the vision - field employees heard a consistent vision from all leaders
Risk Taking and Rewards - this region took risks by implementing new operating procedures. This supported the new virtual workforce and new technology. They created new best practices for the entire company field operations.
Stretch objectives achieved - fiscal and operational metric goals were achieved.
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